Configure spam settings for your Redbird email account
click here to
continue on to your email settings
There are two spam control systems for your use. The first is called
the friends system. The second is called the Smite Spam system. Click on the
above link to continue, or read the brief descriptions of each of these systems below.
There are detailed help pages available for each system once you log in with the
above link.
The Friends system can help
you take control of spam mail on your redbird.net mail account. With the friends
system, you can choose to create an "accept" list of mail address that you want
to accept mail from and a "reject" list of addresses that you want to
automatically reject mail from. What happens to addresses not on either list
will depend on which level of spam prevention you choose. The 3 levels settings
are:
1. "Allow all mail through" None of the lists
are active. This is the default setting unless you choose one of the other
settings.
2. "Request confirmation from unknown senders"
The "accept" and "reject" lists are used, and any addresses not
on either list are held on the server (i.e. not immediately delivered to you) and a reply
to the sender is sent explaining the friends system, and asks them to reply back that they
are a real person sending a message. This immediately weeds out all the automated
mass spam mail. If they reply, the message will then be delivered to you.
Alternately, you can enter the friends system web pages and click on the Pending button to
view those message that are being held. You can then choose to clear them or to
reject them without waiting for the other person to send the reply.
3. "Kid safe" The "accept" list is
used. All other addresses are silently dropped (i.e. no reply or reject messages are
sent). This mode will should only be used if there is no possibility of needing any
messages from people who may not be on your list.
To get started, click on the "continue to Friends" link above. Enter
your username and password. Then click on the Friends button and type in and
click add for all the email addresses that you do want to accept mail from.
Another good way to add addresses to your friends list is to click on the INCOMING link
then check the boxes for the ones that you want to add to your list. Once you have
them all added in, select the "request confirmation" or "kids safe"
mode to activate it.
If you are receiving an error such as 'Security failure - The server reply is
invalid' or a message containing 'communication error'. most likely your browser does
not support 128 bit encryption. If that is the case You must upgrade your browser to
a newer version that includes the encryption to access the friends pages.
The Smite Spam System rates
each email that is received as to it's likelihood that it is a spam message. If the
system believes the message might be spam, a header is inserted in the message that
contains from 1 to 12 stars. The more starts the more likely a message is spam.
you can configure your account to vanish, reject, or store based on the number of
stars in the header. This is all accomplished at the server so you do not need to
download the unwanted messages just to delete them.
VANISH means the server will delete the message and it is just gone. You never
see it and the sender has no idea you never saw it.
REJECT means the server will delete the message and send a reject response back to the
sender so the sender knows the message was not delivered.
STORE means the server will accept the message but put it in a special location for
your review. You will not get these messages when you retrieve your email. You
can log into the spam system and review what messages are stored and choose to allow or
delete them. Any message not reviewed within 2 weeks will automatically be deleted. |
