Just
the FAQ's
My
username and password do not seem to work. How do I
know I am using the correct ones?
The username
and password that you enter into the software MUST BE
the username and password that you receive when you
download the accelerator software. This is NOT
neccesarily the username and password provided by
Redbird for dial up and email.
What
system requirements are necessary to use SlipStream
Web Accelerator?
The minimum recommended system requirements for the
SlipStream Web Accelerator are a 500MHz machine with
64MB of RAM and at least 5 MB of hard-disk space.
Does
SlipStream Web Accelerator speed-up email?
Yes
I
downloaded the SlipStream Web Accelerator installer
but now I can't find it on my computer. Where is it?
Use the Windows Find tool
located in the Start Menu to search for the file "SlipStreamSetup.exe"
(without quotes) If you still can't find it, download
it again and make sure that you save the file to your
Desktop.
I'm having
difficulty installing the SlipStream Web Accelerator.
Where can I get additional assistance?
Please read the FAQ list
here or send email to help@redbird.net and we will
respond to your questions within 48 hours.
How do I
start the SlipStream Web Accelerator?
The SlipStream
Web Accelerator is launched automatically every time
windows starts. You do not have to launch it manually.
A SlipStream Web Accelerator icon appears in the
Windows system tray to show that it is operating in
the background.
How do I
change the image quality setting for all images?
Right-click on
the SlipStream Web Accelerator taskbar icon and select
"Settings". Select the "Image Quality" tab. Adjust the
slider bar to the desired image quality setting. Press
OK to save the changes
Can I use
my SlipStream Web Accelerator with Netscape Navigator?
Yes.
Can I use
my SlipStream Web Accelerator with other browsers such
as Opera or Mozilla?
Yes.
SlipStream Web Accelerator works with any web browser
that allows you to specify an HTTP proxy. You must set
the HTTP proxy host to be "localhost" and the port
number to be "5500" (without quotes). Consult your
browser's documentation for information on how this
can be done.
Does
SlipStream work with AOL?
Not if you use
the AOL version 8 or higher browser. If you minimize
the AOL browser and start up IE, you will see an
improvement in your speed.
Does
SlipStream Web Accelerator speed-up my secure (HTTPS)
transactions such as my web-banking?
The SlipStream
Web Accelerator does not accelerate secure
transactions. Secure websites will continue to work by
bypassing the acceleration component.
What
platforms can SlipStream Web Accelerator be installed
on?
SlipStream Web
Accelerator can be installed on any of the following
operating systems: Windows 95b w/ Winsock2 Windows 98
Windows 98SE Windows Millennium Edition (Windows ME)
Windows NT 4.0 Windows 2000 Windows XP SlipStream Web
Accelerator works best with Internet Explorer 4.0 and
Netscape 4.0 or any later version of either browser
(Internet Explorer 5.0 is recommended). Newer versions
of Microsoft Internet Explorer are available for free
through Microsoft. Note for Windows 95 users:
Currently, Microsoft does not permit Windows 95 users
to install Internet Explorer 6 or greater, however
Internet Explorer 5.5 is available
Nothing happens when I click the link in the email to
download the software what do I do?
Your email program may not be
allowing you to open up the browser window. Right
click on the link in the email and select copy
shortcut then open your internet explorer windows and
paste it into the location bar.
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